Over the years, India’s largest manufacturer of web offset presses – MANUGRAPH INDIA LTD., has emerged as a thriving, nimble, printing machinery manufacturing enterprise with successful installations across the globe. In this interview with its representative – MERCONGRAPHIC NIG. LTD Country Manager in Nigeria – Mr. Anil Rai, WHERE To Print discovered that the sustained successes by Manugraph is not only as a result of the company’s ability to adapt itself to meet the challenges of the competitive market but more importantly to reconfirm its commitment as the supplier of choice that delights customers with its excellent services and cutting edge technology. Please read excerpt below of how Manugraph intends to do more:
CAN YOU GIVE US A BRIEF OF MERCONGRAPHIC?
Mercongraphic Nigeria Limited is the associate office in Nigeria of Mercongraphic FZC, Sharjah UAE. The company is involved in the marketing, sales, and servicing of various Manugraph India LTD web offset machines (majorly for newspaper and book printing), C.I. flexo printing and other packaging machines. We also have paper converting (for exercise notebook of A4 size) machines from Line O Matic India, Multitec Narrow Web flexo label printing machine, Gravure, Bookbinding, Die cutting, and other Packaging machinery for both Africa and the Middle East markets.
THERE ARE QUITE A NUMBER OF MANUGRAPH’S INSTALLATIONS ACROSS NIGERIA NAY WEST AFRICA, HOW HAS IT BEEN ESPECIALLY WITH REGARDS TO AFTER-SALES SERVICES?
As the leading web offset printing machines and CI flexo printing machines manufacturer in India, Manugraph India LTD operate in the West Africa Reginal office as Mercongraphic Nig. LTD from Lagos, Nigeria to take care of aftersales service done by a dedicated team of local engineers specially trained by Manugraph in India.
It should be noted that we have supplied and installed more than 29 numbers of Manugraph web offset printing machines such as the following models: HILINE 45000, CITYLINE Express 35000, and ECOLINE 25000 IPH speed machines, in reputable newspaper publication and book publishing houses in Nigeria, Ghana, and other West African countries. Let me state here that in particular, we have recently supplied our new model Manugraph ECOLINE web offset printing machine with spray dampening system and in-line variable data, numbering and micro perforation system to our reputed customers in Nigeria in such places as the Federal Capital Territory (FCT) Abuja and Ibadan, the Oyo State capital. These include: Rasmed Publication in Ibadan, Extension Publication, also in Ibadan, Perfect Printers in FCT Abuja, and Yaliam Press also in FCT Abuja. Then in Ghana, we also have a fully loaded CITYLINE Express machine at M/S Jay Kay Industries & Investment PVT LTD in Accra Ghana.
With our 24/7 aftersales customer service operated by our team of dedicated factory trained local and foreign engineers, none of our customer has downtime. That’s why all our machines are running at optimum without any issues. Permit me to mention here that we have also supplied quite a number of Line O Matic Exercise Notebook-making machines both also in Nigeria and Ghana. Other machines supplied are Die cutting, Folder Gluer, UV coating & VDP systems, Gravure, and bookbinding machines.
It should also be noted that we are the agency for India’s best print & allied equipment manufacturers like Multitec flexo labels printing, Raulimax Gravure, Robus India Die cutting, Folder gluers, Lamination, Paper converting/ Exercise notebook-making machines from Line O Matic, and variable data printing systems from CONDOT. With these strategic partnership and representation, Mercongraphic Nig. LTD customers in Nigeria or anywhere else are rest assured of quality after-sales services of their machines backed with readily available and genuine spare parts.
CAN YOU DO A BRIEF HIGHLIGHT OF MANUGRAPH MACHINES SUITABLE FOR NEWSPAPER, COMMERCIAL, SECURITY, PACKAGING AND CONVERTING PRINTING PROCESSES?
Manugraph India is the leading manufacturer of world-class web presses ranging in speed from 25000 to 70,000 copies per hour. In Africa, our most selling models are Model: HILINE 50,000, CITYLINE EXPRESS 35000, and now ECOLINE 25000 to print newspapers, book printing, exam answer sheet with variable data, ballot papers with numbering, flyers, bank annual balance sheets etc.
Manugraph web offset printing machines meet multi-colour back-to-back printing requirements with an amazing variety combination of different print modules to meet a variety of production requirements. Please also note that Manugraph India has diversified into the flexible packaging sector in collaboration with Carraro S.R.L of Italy and manufactures its new generation of C.I. flexo Press, Manuflex 1308-350 – an 8-colour gearless C.I. flexo press.
WHICH WEB MACHINES ARE THE MOST WIDELY USED IN THE COUNTRY AND WHY ARE THEY DIFFERENT FROM COMPETITION?
As noted earlier, our most selling models in Africa are: HILINE 50,000, CITYLINE EXPRESS 35000 and now ECO-LINE 25000. This is because, Manugraph India machines are designed to be reliable and operator-friendly, meaning that they are easy to operate. Again, other unique features that stand out Manugraph machines are; adaptability to meet customers’ requirements, competitive economy, cost-effectiveness, and excellent after-sales services. In all, I can confidently say that our machines have the best operator-friendly features backed by innovative cutting-edge technology reputed to be the best in the industry.
WITH NIGERIA’S GENERAL ELECTION IN 2023; HOW PREPARED IS MANUGRAPH TO ENSURE THERE’S NO EQUIPMENT DOWNTIME BEFORE, DURING AND EVEN AFTER THE GENERAL ELECTION?
The fact is that our machines are rugged and can be adaptable to any extreme market demands or customization like for example we have supplied various web machines with Folder, Sheeter, and CONDOT Variable Data (VDP) systems for in-line numbering, barcoding, and QR Code printing likewise with micro-perforation of Ballot Papers, Election Forms with numbers and barcodes, Flyers, Posters, and Exam Sheets to our most revered customers in the sensitive, security and book publishing sectors. It should also be noted that with our 24/7 customer support systems both on and off line, there’s absolute assurance to our customers that we there won’t be any no equipment downtime before, during and even after the General Election.
May I add here that due to the sensitive nature of a ballot paper, we supply variable data sheet fed machines from Autoprint India to ensure all needed for a free, fair and successful election are readily available.