With the task of ensuring stress-free process in the value chain of Canadian education, Mr. Olumide Ojo – CEO of Maple Connection is a total-quality education specialist with experience in helping intending students through their human capacity development journey. Having been officially recognised as Representative of Crandall University, Canada, WHERE To Print in this Exclusive Interview, inquire to know more about Maple Connection’s training plan for Print Managers in the industry. Read excerpt below:
CONGRATULATIONS ON YOUR LANDMARK ACHIEVEMENT AS OFFICIAL REPRESENTATIVE OF CRANDALL UNIVERSITY CANADA, TELL US HOW YOU FEEL?
Thank you very much. We are ecstatic!
WHAT HAVE YOU DONE DIFFERENTLY TO ACHIEVE THIS ENVIABLE FEAT?
Well, the only thing we’ve done differently is that we have raised the bar for ourselves and increased our goal post.
BRIEFLY TELL US HOW YOU STARTED BUSINESS?
This business was birthed on our desire to always be of help to people and our talent of inquisitiveness in understudying processes, laws and regulations of different countries. We started on pro-bono initially, using the opportunity to do researches while helping people along the way and trying our hands on different things. We got to a point where we actually saw how flawless this came to us, then we decided to register our business name and put other systems and processes in place for a full-blown commercial entity; so far, so good, here we are today.
LOOKING BACK, WHAT WILL YOU HAVE DONE DIFFERENTLY?
Looking back, I wish we had started this earlier than now; at least we would have been able to be of great assistance in helping those who have been on this path for so many years in helping (them) to fulfil their dreams.
CAN YOU LET US KNOW THE AREAS YOUR REPRESENTATION COVERS?
The areas we cover are as follows:
- Admissions (Undergraduate, Transfers, Graduate, Tailored Programmes, Diplomas and Certificate Courses)
- Transcripts and Certificate Verification
- Visa process – Tourist, Study (Fresh Application, Renewals, Extensions, Appeal)
- Ticketing
- Airport Pick-up
- Hotel Booking/ Accommodation
- After Sales Service on follow-up
HOW ARE YOU EQUIPPED TO HANDLE THIS ONEROUS ASSIGNMENT PARTICULARLY FOR SPECIALISED MANAGEMENT TRAININGS?
We actually have a team of experts on ground who have vast experience in their various fields and have so far been successful in walking towards our vision as an organization. We also partner with industry-specific organisations like NUMBERS CMYK LIMITED – publishers of WHERE To Print magazines in the Printing Industries of Ghana and Nigeria for specialised management training programmes. WHERE To Print reputation as a Print Exchange Programme (PEP) Expert is well-known in the industries of both countries.
WHAT ARE THE MOST IMPORTANT REQUIREMENTS FOR WOULD-BE CANDIDATES?
For our would-be candidate, it is important to be financially ready for your programme and cost of living, your WAEC result, transfer or undergraduate transcripts, a resume and most importantly a valid travel document. A good thing is that we have been able to get a waiver on English language test; our major language of communication in Nigeria is in English, so we don’t envisage our candidate having issues communicating and receiving lectures in English.
THERE ARE LOTS OF CANADIAN INSTITUTIONS REPRENSENTATIVES IN THE COUNTRY WITH SERIES OF SERVICES, WHAT WILL MAKE YOURS DIFFERENT?
Our competitive advantage over competition is our customer service. We intend to make a unique difference in every customer interaction with our organization. Again, as I said earlier, we are partnering with reputable industry-specific organisations like NUMBERS CMYK LIMITED – publishers of WHERE To Print magazines for specialised management training programmes. Infact, we are currently working on the first Management Development Training Programme (Specialised Master-Class) for stakeholders in the industries at Crandall University, Canada.
HOW WILL YOU ENSURE ONLY CREDIBLE CANDIDATES ARE PUT FORTH?
We have a process in place that does due diligence in ensuring all documents presented to us are properly scrutinized from the source and all appropriate signatures and stamps reviewed. Our brand and reputation are very important to us; so, we ensure all necessary measures are in place in vetting all our candidates.
BRIEFLY LET US KNOW THE PLANS YOU HAVE FOR YOUR CUSTOMERS?
Our plan is to be our customers’ voice. We have experts who are ready to take up your concerns and represent you where you do not think it’s possible in achieving that dream of yours.
WHAT ADVICE CAN YOU GIVE TO INTENDING STUDENTS TO ENSURE SUCCESSFUL OUTCOME OF THEIR APPLICATION?
We implore all our intending students to ensure total honesty, especially in their transcripts, certificates and travel history. If there is openness and sincerity, we don’t intend to stumble in anyway while processing your application.
HOW WILL YOU ENSURE YOUR CUSTOMERS HAVE A STRESS-FREE APPLICATION, JOURNEY, STAY AND OUTCOME IN CANADA?
Part of our agenda is to ensure a stress-free process along our value chain. For our students, we walk you all through the journey from counselling to getting admission; from your visa application, to booking your ticket, to your arrival and securing your accommodation and more importantly settling down and ensuring you are in school with no issues. While for others, like those for tourism, it is to ensure your visa process is stress-free; your ticketing, airport pick up and hotel booking are value-driven. Most importantly, for you actually having a fun-filled time in your choice of holiday itinerary. In a nutshell, Maple Connection ensures you have a total-quality experience all through your human capacity development journey.
DO YOU HAVE ANY OTHER WORDS TO WOULD-BE CANDIDATE?
An encouraging word I have for my would-be candidate is this; if you think it, you can do it and achieve it. Your dreams can actually become a reality; give us the chance to help you walk your dream into reality.
THANK YOU FOR YOUR TIME SIR
You’re welcome.