AT HONTEC, WE FIRMLY BELIEVE THAT ADVANCED, PRODUCTIVE TECHNOLOGY SHOULD BE ACCESSIBLE TO AMBITIOUS BUSINESSES OF ALL SCALES

Established in 2009 as a cutting-edge narrow-web printing solutions provider, Hontec Industries China Limited (Hontec for short) is today a renowned manufacturer of label printing presses and label finishing converting machines. With over 1,000 machine installations in China and more than 38 countries, the leading Original Equipment Manufacturer (OEM) has not only mastered the Art of Flexographic Presses and Label Converters, but has also earned a solid market reputation. That is why WHERE To Print magazine, in this SPECIAL FEATURE INTERVIEW with International Business Manager, Rebecca Wu, unearths how Hontec commits to not just helping ambitious business owners scale up their businesses with modern technologies but also forming lasting relationships with its customers as it expands its global footprint in West Africa. Read on:

---

LAST YEAR, HONTEC MADE A SUCCESSFUL INDUSTRY EXHIBITION DEBUT IN WEST AFRICA THROUGH YOUR EXCLUSIVE PARTNER IN NIGERIA, ANKAN GRAPHICS, AT PROPAK WEST AFRICA. TELL US ABOUT YOUR EXPERIENCE?

Thank you for the question. Our debut at PROPAK West Africa through our exclusive partner, Ankan Graphics LTD, was a resounding success and a pivotal moment for Hontec’s global strategy. The experience exceeded our expectations in three key ways:

First, the market response was overwhelmingly positive. We were impressed by the high level of engagement and the sophisticated inquiries from attendees. There was a strong, demonstrable demand for the advanced technology, durability, and precision that Hontec equipment represents. It confirmed our belief that the West African Packaging and Printing Industry is ripe for technological advancement and quality-driven solutions.

Second, it validated the power of our partnership model. Ankan Graphics was instrumental to this success. Their deep local expertise, established reputation, and understanding of customer needs were invaluable. They didn’t just represent our products; they effectively translated the Hontec value proposition into the local context. This synergy on the ground ensured we connected with the right clients and addressed specific market challenges effectively.

Finally, the exhibition was a tremendous learning platform. It provided us with direct, real-time insights into regional trends, operational preferences, and specific technical requirements. This intelligence is now directly informing our product support, training programs, and future market strategies for the region.

• At Ankan Graphics LTD stand during last year’s PROPAK West Africa in Lagos, Nigeria. Hontec promises to be fully represented at this year’s edition of PROPAK West Africa from 8 to 10 September 2026.

TELL US ABOUT HONTEC’S FLEXICON RANGE OF LABEL FLEXOGRAPHIC PRINTERS, SAID TO BE DESIGNED WITH OPERATOR’S CONVENIENCE IN MIND?

First, we are focused on simplifying complex processes. A key feature is our Advanced Job Preset and Automated Setup systems in FlexiCon to ensure preregistration and/or automatic registration, which drastically reduces changeover time from hours to minutes. This minimizes waste on short runs and eliminates the variability that comes from manual adjustments. It turns a highly skilled task into a streamlined, repeatable procedure.

Second, we have redesigned our FlexiCon range for physical and visual accessibility.  This means routine tasks like plate mounting, ink tray changes, and web threading are more ergonomic, requiring less bending, stretching, or tool use. Vital components are colour-coded and logically grouped.

Third, we build operators’ confidence through intelligent assistance and robustness. Features like our ‘Real-Time Diagnostics’ dashboard give operators a clear view of machine status, pre-emptively flagging potential issues before they cause stoppages. Combined with the renowned durability of Hontec’s engineering — such as our solid frame construction and precision gear trains — this means operators spend less time troubleshooting and more time producing flawless labels. They can trust the machine to perform consistently, shift after shift.

WHAT ARE THE RANGES OF LABEL FINISHING, DIE CUTTING, AND CONVERTING MACHINES THAT HONTEC OFFERS?

We offer the following in each sector:

1. Label Finishing Systems: This range focuses on adding functionality and value post-print. Key machines include:

– Semi-Rotary and Full Rotary Screen-Printing Units: For adding high-opacity whites, vibrant spot colours, and unique tactile effects (like textures or raised print), inline or offline.

– Hot & Cold Foil Stamping Machines: Our precision foil stampers allow for the application of metallic, holographic, or pigmented foils, enabling brands to achieve premium shelf appeal and enhanced anti-counterfeiting features.

– Varnishing & Coating Stations: We also offer systems for applying aqueous, UV, or solvent-based coatings, either overall or in precise patterns, to provide scuff resistance, gloss/matte effects, or specific functional properties.

– X Type Silk Screen Machine: A cornerstone of our premium finishing capabilities is our screen printing systems, which are engineered to apply high-opacity inks (especially vibrant whites), thick layers of special colours, textured varnishes, and metallic effects. This technology delivers unmatched visual depth and tactile quality — making it ideal for luxury branding, security labels, and products requiring standout shelf presence. 

2. Precision Die-Cutting Systems: This is a core strength. Our range ensures clean, accurate, and efficient conversion of printed web into individual labels. They are:

– Semi-Rotary Die-Cutting Stations: Ideal for flexible and frequent job changes, handling a wide variety of label shapes and sizes with quick setup. They are perfect for short to medium runs.

– Full Rotary Die-Cutting Systems: Engineered for maximum speed and durability in long, high-volume production runs. They offer exceptional precision and consistency, often integrated directly into our FlexiCon printing lines.

– Flatbed Die-Cutting Machines: For specialized applications requiring intricate, non-cylindrical cuts, kiss-cuts, or very thick materials where rotary systems are not suitable

3. Converting & Rewinding Machines: This completes the process, ensuring the final product is ready for application. These include:

– Slitter/Rewinders: High-speed machines for accurately slitting multi-web jobs and rewinding labels into neat, tension-controlled rolls of specified length and width. We offer models with automatic turret rewinding for non-stop production.

– Sheeting Machines: For converting the printed and die-cut web into individual sheets, a format preferred for certain digital print outputs or specific end-user applications.

– Inspection & Rewinding Systems: Critical for quality control, these systems integrate advanced camera inspection with rewinding, allowing for automatic defect detection, rejection, and logging to ensure only perfect labels reach the customer.

“We are committed to providing technology that doesn’t just print labels, but intelligently drives our industry towards a more efficient and sustainable future”.

ACQUIRING BRAND-NEW PRESSES CAN BE HIGHLY CAPITAL-INTENSIVE, AMONG OTHER FACTORS, FOR A SMALL/MEDIUM-SCALE PRINT & ALLIED BUSINESS. DOES HONTEC HAVE PRE-OWNED MACHINES, AND HOW CAN PRINTING COMPANIES ACQUIRE THEM?

Thank you for raising this critically important point. At Hontec, we firmly believe that advanced, productive technology should be accessible to ambitious businesses of all scales. We understand that the initial investment in a brand-new press is a significant decision, especially for small and medium-sized enterprises (SMEs). To address this directly: Yes, Hontec does facilitate access to high-quality, pre-owned machines through our official ‘Hontec Certified Pre-Owned (CPO)’ programme. This initiative is designed specifically to help growing businesses leverage our technology with a lower entry investment. Here’s how printing companies can acquire them and why it’s a smart, low-risk choice:

1. Source & Quality Assurance: Our CPO machines are not open-market purchases. They primarily come from three reliable sources:

– Trade-ins from customers upgrading within the Hontec ecosystem.

– Demonstration units from our showrooms and roadshows.

– Select well-maintained machines from trusted partners. Every machine undergoes a rigorous multi-point inspection, reconditioning, and testing process by our senior engineers to meet strict performance standards.

2. The Acquisition Process:
   Interested companies can acquire a Certified Pre-Owned machine through a straightforward channel:

– Contact Hontec Directly: The most reliable way is to get in touch with your regional Hontec Sales Office or our dedicated CPO Programme Manager.

– Browse Available Inventory: We maintain an updated list of available CPO machines (models like FlexiCon series, die-cutters, etc.), complete with their service history, hour counts, and specifications.

– Factory Tour & Test Run: We encourage potential buyers to visit our facility or an approved site to see the machine in operation and conduct a live test with their own substrates if possible.

– Transparent Pricing & Support: You will receive a full condition report and a fair, transparent price. The machine comes with a warranty (typically 6-12 months on key components) and full after-sales support, identical to what new machine customers receive.

3. Key Benefits for SMEs:

– Reduced Capital Outlay: Significant cost savings compared to new equipment, improving ROI.

– Proven Technology & Reliability: Machines have a track record, eliminating the uncertainties of unproven new models.

– Faster Deployment: Often available for immediate or quick shipment, shortening the time to production.

– Full Integration & Training: Seamless integration into your workflow with comprehensive operator and maintenance training provided.

– Path to Upgrade: Builds a relationship with Hontec, making future trade-ins and upgrades smoother.

In essence, our Certified Pre-Owned program is not just about selling used machines; it’s about building lasting partnerships. It allows us to support the growth of the printing community by making durable, productive Hontec engineering a viable and strategic investment for ambitious businesses at every stage of their growth journey.

WHAT BRAND OF HONTEC MACHINES ARE PRESENTLY INSTALLED AND RUNNING SUCCESSFULLY IN NIGERIA AND WHERE?

Hontec FlexiCon Series – Flexographic Label Presses. They are successfully installed and running in several major Label Converters and Packaging Companies in Lagos (particularly in the Ikeja and Agidingbi industrial areas) and Ogun State (along the Berger/OPIC axis). These presses are successfully producing high-quality self-adhesive labels for the Fast-Moving Consumer Goods (FMCG), pharmaceutical, and beverage industries in Nigeria. Their reliability and ease of operation have been key to our clients’ success in meeting the extremely demanding local and regional market needs.

SUSTAINABILITY AND ARTIFICIAL INTELLIGENCE (AI) ARE SOME OF THE BIGGEST ISSUES DRIVING INVESTMENT. HOW ARE HONTEC MACHINES DRIVING SUSTAINABILITY AND AI QUESTIONS IN TERMS OF CARBON EMISSIONS, WASTE REDUCTION, ENERGY COST, AND WORK EFFICIENCY, AMONG OTHERS?

Thank you for this forward-thinking question. At Hontec, we view Sustainability and Artificial Intelligence not as optional features, but as fundamental pillars of modern manufacturing engineering. They are deeply embedded in our machine design, directly addressing the core operational and environmental challenges our customers face. Here’s how we approach them:

1. Driving Sustainability: Reducing Footprint & Cost
   Our machines are engineered to minimize environmental impact while maximizing our clients’ profitability, focusing on three key areas:

Radical Waste Reduction (A Direct Path to Sustainability & Profit):

• AI-Powered Setup & Registration:Our systems use vision-based AI to achieve automatic pre-registration and closed-loop colour control. This reduces make-ready waste (substrate and ink) by up to 40-50% compared to manual setups, a critical factor in short-run economies.
• Precision Ink Management:Advanced chambered doctor blades and automatic viscosity control ensure near-zero ink waste and eliminate solvent evaporation common to traditional trays.

Energy Cost & Carbon Emissions Reduction:

• Eco-Drive Systems:We incorporate high-efficiency servo motors and regenerative drive technology that recovers and reuses braking energy within the system, significantly reducing total power consumption.
• Heat Recovery & LED UV:On applicable lines, waste heat from dryers is recirculated. We also champion low-energy LED-UV curing systems, which consume up to 70% less energy and generate no ozone compared to traditional mercury-arc lamps, drastically cutting the carbon footprint in the printing process.

Sustainable Production Design:

• Longevity & Durability:Our machines are built for decades of service, using premium materials and modular designs that allow for upgrades instead of replacement, embodying the principle of a circular economy.
• Material Compatibility:We optimize our presses to run efficiently on a wider range of recyclable and thinner mono-material substrates, supporting the global shift towards more sustainable packaging.

2. Leveraging Artificial Intelligence: The Brain Behind the Brawn
   AI in Hontec machines translates tounprecedented efficiency and consistency, moving from reactive to predictive operations.

Predictive Maintenance (AI for Uptime): Our onboard sensors collect vast operational data. AI algorithms analyze this data to predict component wear (like bearings or pumps) before failure, scheduling maintenance in planned downtime. This prevents catastrophic breakdowns, reduces spare part waste, and ensures optimal machine health, pushing Overall Equipment Effectiveness (OEE) above 90%.

Autonomous Quality Control (AI for Zero Defects): Integrated high-speed vision inspection systems, powered by machine learning, perform 100% real-time defect detection (hickeys, colour drift, registration errors). The AI not only flags defects but can autonomously adjust print parameters to correct minor drifts and automatically reject faulty material, guaranteeing consistent quality and eliminating costly customer requests for reprints.

Process Optimization (AI for the Operator): Our ‘Hontec Advisor’ AI co-pilot analyzes job history and real-time data to recommend the most efficient settings for new jobs, train new operators, and continuously suggests optimizations for speed, waste reduction, and energy use — turning data into actionable intelligence.

For our clients, the convergence of Sustainability and AI in our machines is not an abstract concept. It delivers a tangible and compelling ROI: lower energy bills, near-zero material waste, maximized uptime, and a significantly reduced carbon footprint. We are committed to providing technology that doesn’t just print labels, but intelligently drives our industry towards a more efficient and sustainable future.

“For players in the market, success will come from agility, connectivity, and the ability to add value”. 

WHAT ARE THE OTHER TRENDS PLAYERS MUST WATCH OUT FOR THIS YEAR, AND WHICH OF HONTEC’S LINES ARE POSITIONED FOR THESE TRENDS?

1. Trend: The Rise of Short-Run, High-Variety Production

Market Driver: E-commerce, personalization, and fast-changing marketing campaigns demand agility. Converters need profitability on smaller batches.

Hontec’s Positioning: This is a core strength of our FlexiCon line, especially the FlexiCon Pro series. They are engineered for ultra-fast job changeovers with features like:

• Automated preset recallof print and die-cut settings.
• Semi-rotary die-cutting modulesfor quick cylinder changes.
• This minimizes waste and downtime, making short runs economically viable. 

2. Trend: Increased Adoption of Digital-Hybrid Workflows

Market Driver: Combining digital printing’s versatility with analogue finishing’s quality and speed. Brands want high-end effects on digitally printed labels.

Hontec’s Positioning: Our entire Modular Finishing Ecosystem is designed for this. Our stand-alone rotary screen printers, hot foil stampers, and precision die-cutters can be seamlessly integrated as offline units to add premium tactile effects (texture, foil, embossing) to digitally printed webs, creating a complete high-value solution.

3. Trend: Demand for ‘Smart’ and Connected Factories (Industry 4.0)

Market Driver: The need for real-time data, remote monitoring, and predictive analytics to optimize entire production floors, not just single machines.

Hontec’s Positioning: Our Hontec Production Hub (HPH) software platform turns every connected Hontec press and finishing line into a data node. It provides Overall Equipment Effectiveness (OEE) Dashboard, tracks waste and energy use per job, and enables remote diagnostics. This positions all our newer lines as integral components of a smart, data-driven factory.

4. Trend: Expansion into Flexible Packaging

Market Driver: The massive growth in pouches, sachets, and flexible films, especially for food and FMCG products.

Hontec’s Positioning: Our FlexiCon Plus series is engineered with wider web widths, enhanced drying capacity, and robust tension control to handle films and thicker materials reliably. This allows label converters to easily expand their service offerings into the high-growth flexible packaging segment. 

5. Trend: The Push for Mono-Materials and Enhanced Recyclability

Market Driver: Brand owners and legislation are demanding packaging that is easier to recycle, focusing on single-material structures.

Hontec’s Positioning: Our machines are at the forefront. Our precision coating and laminating units can apply water-based adhesives compatible with mono-material films (like all-PE structures). Furthermore, our AI-powered registration and tension control ensure these sometimes-challenging materials are run with minimal waste, supporting the circular economy.

“PROPAK West Africa 2026 will serve as the official regional debut for our most advanced platform yet. The FlexiCon Neo Series is engineered to set a new benchmark for intelligent, sustainable, and accessible narrow-web production, directly addressing the region’s growth needs”.

Conclusion:
For players in the market, success will come from agility, connectivity, and the ability to add value. Hontec is not just watching these trends; we have engineered our lines to be the tools that enable converters to capitalize on them. From our agile FlexiCon presses to our intelligent HPH platform and versatile finishing modules, we provide a future-ready toolkit for profitable growth 

WHAT ARE YOUR PLANS FOR THE AFRICAN MARKETS THIS YEAR, ESPECIALLY NIGERIA AND OTHER WEST AFRICAN MARKETS?

Here is our focused three-pillar plan for the region this year:

1. Pillar One: Strengthening Local Partnership & Capacity Building

Core Action: We will double down on our successful partnership with Ankan Graphics LTD in Nigeria. This involves a significant investment in joint training programs to build a larger pool of certified technicians and operators within the region.

Strategic Expansion: We are actively identifying and vetting potential exclusive partners in key neighboring West African markets (such as Ghana and Côte d’Ivoire) to replicate the Ankan model, ensuring local expertise and rapid response for every client.

2. Pillar Two: Portfolio Localization & Market-Specific Solutions

Core Action: We are not just exporting global products; we are tailoring our offerings. This year, we will officially launch our ‘Africa-Ready’ configuration for popular lines like the FlexiCon Series. These configurations emphasize robustness for varied power stability, ease of maintenance with locally stockable common parts, and optimized performance for widely available regional substrates and inks.

Strategic Expansion: We will promote our Certified Pre-Owned (CPO) programme more aggressively in the region. This programme lowers the entry barrier for ambitious small and medium-scale converters, allowing them to access durable Hontec technology and become part of our growth story.

3. Pillar Three: Enhancing Visibility & Demonstrating Value

Core Action: We plan to increase our physical and educational presence. This includes participating in major regional trade shows like PROPAK West Africa again, and hosting targeted ‘Open House’ and live demo events at our partner’s facilities in Lagos.

Strategic Expansion: We will develop localized case studies and success stories showcasing how Nigerian and West African converters are using Hontec machines to boost productivity, win contracts, and export quality. Real-world proof is our most powerful tool.

AS A RENOWNED MANUFACTURER OF NARROW-WEB LABEL PRINTING PRESSES, WHAT WILL YOU BE OFFERING TO THE MARKET, ESPECIALLY NOW THAT ANKAN GRAPHICS HAS CONFIRMED PROPAK WEST AFRICA 2026 PARTICIPATION?

1. The Official West African launch of our Next-Generation Press: FlexiCon Neo Series
   PROPAK West Africa 2026 will serve as the official regional debut for our most advanced platform yet. TheFlexiCon Neo Seriesis engineered to set a new benchmark for intelligent, sustainable, and accessible narrow-web production, directly addressing the region’s growth needs.

2. A Tailored ‘Future-Proofing’ Solution Suite
   We will showcase a complete, live-production ecosystem focused on immediate ROI and long-term agility:

– The Digital Bridge Module: A new, inline semi-rotary digital finishing unit that allows analogue FlexiCon presses to seamlessly process and add high-value effects (like variable data, sequential numbering) to digitally printed webs, unlocking hybrid business models.

– AI-Print Assistant Live Demo: Visitors will see our proprietary AI in action — automating colour matching, predicting maintenance alerts, and optimizing press settings in real-time to slash waste and skill dependencies.

– Sustainable Production Package: Featured presses will run on LED-UV curing and demonstrate compatibility with mono-material PE substrates, highlighting a clear path to reduce energy costs by up to 70% and support recyclability goals for export-driven brands.

3. The ‘Hontec Advantage’ Partnership Programme
   Beyond hardware, we are introducing a structured partnership programme exclusive to the West African market by:

– Financing Facilitation: Working with regional financial institutions to present competitive equipment financing options.

– Hontec Certified Operator Programme: A localized training curriculum hosted with Ankan Graphics to build a certified talent pool, ensuring our clients maximize uptime and quality.

– Guarded Growth Pathway: A clear roadmap for Converters to start with a Certified Pre-Owned machine and have a guaranteed trade-in value towards a new FlexiCon Neo within 3 to 5 years. 

4. A Commitment Cast in Metal: The Regional Demo & Spare Parts Hub
   Announcing, in partnership with Ankan Graphics, the establishment of a Regional Technology Center in Lagos. This centre will house:

– Permanent demonstration lines for hands-on client trials.

– A strategic inventory of critical spare parts to guarantee <48-hour support response.

– A dedicated training facility.

WILL THERE BE SPECIALS, PROMOS, OR DISCOUNTS THAT YOU WILL BE OFFERING TO YOUR CURRENT AND PROSPECTIVE CLIENTS AT PROPAK WEST AFRICA 2026?

1. For Prospective Clients: The “Future-Ready” Launch Incentive

– Show Special Investment Package: We will introduce an exclusive PROPAK 2026 Show Order Package for West African first-time buyers. This package will bundle a FlexiCon press or finishing solution with extended warranty coverage, a complimentary set of essential spare parts, and prioritized installation and training — effectively lowering the total cost of ownership.

– Substrate Partnership Programme: We are partnering with leading regional material suppliers to offer certified substrate starter packs at a special rate with qualified machine purchases, ensuring immediate production readiness and optimized performance.

2. For Our Valued Current Clients: The ‘Partnership Advancement’ Programme

– Loyalty Upgrade Offer: Existing Hontec customers visiting our stand will have access to exclusive terms for technology upgrades, whether trading in an older machine for a new FlexiCon Neo series or adding a compatible finishing module. This is our way of growing together.

– Service & Support Credit: We will offer on-the-spot service credit vouchers for current clients who schedule their next preventive maintenance check or operator refresher training at the show.

3. A Strategic Commitment Beyond Price: ‘The Hontec Efficiency Guarantee’.
   Most importantly, we will introduceThe Hontec Efficiency Guaranteefor orders placed during the show period. This is not just a promo; it’s a performance commitment. For qualifying new presses, we will provide a post-installation productivity audit. If the machine does not achieve agreed-upon benchmarks in waste reduction or output efficiency within the first 90 days, we will provide additional targeted training or optimization services at no extra cost.

“We conduct mandatory annual training sessions for our clients’ operators, held at the Ankan Graphics facility, to ensure machines are run optimally, which is the best form of preventive service”.

WHAT ADVICE CAN YOU GIVE TO OPERATORS IN HANDLING THEIR MACHINES, NOT JUST HONTEC, SO THAT THE PRESS CAN STAND THE TEST OF TIME?

1. Treat Daily, Weekly, and Monthly Checklists as Sacred Rituals (Not Chores)

– The ‘5-Minute Morning & Evening Ritual’: Start and end each shift with a standardized check: lubricant levels, air pressure, cleanliness of critical sensors (e.g., registration eyes, print inspection cameras), and removal of substrate dust and ink spatter. This prevents small issues from becoming big failures.

– Scheduled Maintenance is Non-Negotiable: Adhere strictly to the manufacturer’s lubrication and inspection calendar. Use a physical log or digital dashboard. Consistency beats intensity in maintenance.

2. Master the Art of ‘Clean’.

A clean press is a healthy press. Ink residue, adhesive buildup, and paper dust are abrasive and corrosive. They accelerate wear on cylinders, bearings, and guides.

– Use the Right Tools & Solvents: Follow manufacturer guidelines for cleaning agents. Using overly aggressive solvents on seals or wipers can cause premature degradation and costly leaks.

3. Develop Mechanical Empathy and Sensory Awareness

– Listen, Look, and Feel: A great operator knows the machine’s normal ‘song.’ A new vibration, unusual sound, or change in bearing temperature is the machine’s first cry for help. Report it immediately — never ignore a whisper, or you will hear a scream.

– Understand Proper Setup: Avoid the temptation to ‘over-tighten’ settings (like print pressure or die-cut pressure) to solve a print defect. This causes excessive wear. Learn the correct, minimal pressure needed for quality.

4. Embrace Documentation and Data

– Log Everything: Document every jam, every adjustment, every anomaly, and every part change. This logbook is the machine’s medical history and is invaluable for diagnosing recurring issues.

– Track Consumables: Monitor the lifespan of wear parts like doctor blades, anilox rolls, and die-cutting plates. Replacing them on a data-driven schedule prevents unexpected failures and protects more expensive components.

5. Foster a Culture of Shared Ownership and Continuous Learning

– No ‘It’s Not My Job’ Attitude: Machine care is a team sport. Encourage communication between shifts.

– Invest in Knowledge: The best operators are perpetual students. Encourage them to understand the ‘why’ behind procedures. A deep understanding of how ink viscosity, substrate tension, and ambient humidity affect the machine leads to better, less stressful operation.

WITH ANKAN GRAPHICS LTD AS YOUR PARTNER, WHAT ASSURANCE ARE YOU GIVING YOUR CUSTOMERS TO GUARANTEE YOUR COMMITMENT TO THEIR SERVICE, SPARE, AND OTHER TECHNICAL NEEDS ANYTIME, ANY DAY?

1. The Assurance of Local Presence & Rapid Response: The Ankan Graphics Guarantee

– Dedicated Hontec Technical Cell: Within Ankan Graphics, we have established a dedicated team of factory-trained Hontec engineers. This is not a general service desk; it is a specialist unit whose sole focus is Hontec equipment.

– Structured Response Protocol: Customers are assured of a formal response within 4 business hours for any technical call, with a clear escalation path. For critical issues affecting production, the goal is on-site intervention within 24 hours in major industrial zones, supported by Ankan’s local logistics.

2. The Assurance of Parts Availability: The Strategic Inventory Pledge

– Local Parts Hub: Together with Ankan Graphics, we maintain a strategically stocked inventory of critical spare parts and consumables at their Lagos facility. This includes commonly needed items like doctor blades, gaskets, sensors, and motors, minimizing downtime waiting for international shipments.

– Guaranteed AirBridge for Critical Parts: For parts not held locally, we trigger our ‘AirBridge’ protocol. Critical parts are dispatched from our global or factory warehouse via priority air freight, with customs clearance assistance managed by the Ankan Team to ensure the fastest possible delivery.

3. The Assurance of Proactive Care, Not Just Reactive Fixes: The Hontec Health Programme

– Scheduled Preventive Maintenance Visits: Every Hontec machine comes with a tailored Preventive Maintenance (PM) Schedule, executed by Ankan’s certified technicians. We don’t wait for breakdowns; we prevent them through regular, documented health check-ups.

– Remote Monitoring & Diagnostics (where applicable): For our newer generation presses equipped with connectivity, our Hontec Production Hub (HPH) enables Ankan technicians to perform secure remote diagnostics. This can often resolve software settings or guide on-site operators, sometimes preventing a physical service visit entirely.

4. The Assurance of Continuous Knowledge Transfer

– Annual Certified Operator Training: We conduct mandatory annual training sessions for our clients’ operators, held at the Ankan Graphics facility, to ensure machines are run optimally, which is the best form of preventive service.

– Ankan Engineer Recertification: Our partners’ engineers undergo bi-annual recertification training at Hontec factories or via immersive digital workshops, ensuring their knowledge is always aligned with the latest technical updates and best practices.

THANK YOU FOR YOUR TIME.

---

About HONTEC INDUSTRIES CHINA LIMITED

Hontec Industries China LTD (Hontec) is a global leader in the design, engineering, and manufacturing of high-performance narrow-web flexographic printing and converting solutions. For decades, the company has built an enduring reputation not merely as a machine supplier, but as a strategic technology partner for the label and packaging industry worldwide. Hontec identity rests on three foundational pillars:

1. Core Philosophy: Engineering with the Operator in Mind
   Every Hontec machine, from its flagshipFlexiCon seriesof label presses to its precision die-cutters and finishing systems, is designed around a human-centric principle. Hontec believes that true productivity comes from intuitive operation, minimal downtime, and exceptional reliability. That is why the machine interfaces are logical, its access points are ergonomic, and the construction is robust — empowering operators to achieve peak performance with confidence.

2. Technology Focus: Driving Intelligent and Sustainable Manufacturing
   Hontec is at the forefront of integratingArtificial Intelligence (AI)and Sustainable Engineering into production floors. This is achieved through:

– AI & Smart Connectivity: Hontec systems feature advanced automation for rapid changeovers, closed-loop colour control, and predictive maintenance analytics through platforms like the Hontec Production Hub (HPH), transforming data into actionable intelligence.

– Sustainable Innovation: Hontec pioneers technologies like LED-UV curing for massive energy reduction, design for waste minimization, and compatibility with next-generation recyclable materials, helping its clients meet both environmental and economic goals.

3. Global Presence with a Local Partnership Model
   Though a global manufacturer, Hontec’s growth is fueled bydeep, exclusive partnershipsin key markets — like its successful collaboration with Ankan Graphics LTD in Nigeria, as well as other West African countries. This model ensures that Hontec customers receive unparalleled local sales, service, technical support, and spare parts availability, backed by our global engineering expertise. Hontec is indeed committed to the growth of its clients’ businesses, from emerging markets to established industrial hubs. In summary, Hontec represents more than machinery. It provides a future-ready toolkit for profitable growth. By combining German-grade engineering precision with a relentless focus on operator experience and market-specific support, Hontec enables Converters to compete, innovate, and lead in an ever-evolving industry.